> ## Documentation Index
> Fetch the complete documentation index at: https://conductorone-docs-mcp-bridge-private-server.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up a Productboard connector

> C1 provides identity governance for Productboard. Integrate your Productboard instance with C1 for unified visibility and governance over user access.

C1 provides identity governance for Productboard. Integrate your Productboard
instance with C1 for unified visibility and governance over user access.

## Capabilities

| Resource | Sync                                                          | Provision |
| -------- | ------------------------------------------------------------- | --------- |
| Members  | <Icon icon="square-check" iconType="solid" color="#c937ae" /> |           |

The connector syncs your Productboard workspace **members** as user identities.
Each member carries their workspace **role** — `admin`, `maker`, `contributor`,
or `viewer` — as a profile attribute. The access model is flat: roles are
attributes on the member, so the connector emits no separate entitlements or
grants.

<Warning>
  This connector uses **Productboard API v1**, which Productboard has announced
  will be retired on **July 8, 2026**. After that date the connector will stop
  syncing until it is migrated to Productboard API v2. Plan to update before the
  sunset date.
</Warning>

## Gather Productboard credentials

<Warning>
  You need Productboard **workspace administrator** access to create an API access
  token.
</Warning>

<Steps>
  <Step>
    In Productboard, go to **Settings** > **Integrations** > **Public API**.
  </Step>

  <Step>
    Generate an **Access Token**. The token reads the members of the workspace
    it is created in; the connector only ever reads (it never writes).
  </Step>

  <Step>
    Copy the generated token — you will provide it when configuring the
    connector.
  </Step>
</Steps>

## Configure the Productboard connector

<Tabs>
  <Tab title="Cloud-hosted">
    Follow these instructions to use a built-in, no-code connector hosted by C1.

    <Steps>
      <Step>
        In C1, navigate to **Integrations** > **Connectors** and click **Add connector**.
      </Step>

      <Step>
        Search for **Productboard** and click **Add**.
      </Step>

      <Step>
        Choose how to set up the new Productboard connector.
      </Step>

      <Step>
        Set the owner for this connector.
      </Step>

      <Step>
        Click **Next**.
      </Step>

      <Step>
        Find the **Settings** area of the page and click **Edit**.
      </Step>

      <Step>
        Enter the Productboard credentials:

        * **Productboard API Token**: The access token you created.
      </Step>

      <Step>
        Click **Save**.
      </Step>

      <Step>
        The connector's label changes to **Syncing**, followed by **Connected**. You can view the logs to ensure that information is syncing.
      </Step>
    </Steps>

    **Done.** Your Productboard connector is now pulling access data into C1.
  </Tab>

  <Tab title="Self-hosted">
    Follow these instructions to run the Productboard connector in your own
    environment.

    <Steps>
      <Step>
        Create a secret for the Productboard access token.
      </Step>

      <Step>
        Configure the connector environment variables:

        * **PRODUCTBOARD\_API\_TOKEN**: The access token you created (store this as a secret).
      </Step>

      <Step>
        Deploy the connector using your standard self-hosted connector process.
      </Step>
    </Steps>

    **Done.** Your Productboard connector is now pulling access data into C1.
  </Tab>
</Tabs>