> ## Documentation Index
> Fetch the complete documentation index at: https://conductorone-docs-mcp-bridge-private-server.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up a Kustomer connector

> C1 provides identity governance for Kustomer. Integrate your Kustomer instance with C1 for unified visibility and governance over user access.

C1 provides identity governance for Kustomer. Integrate your Kustomer
instance with C1 for unified visibility and governance over user access.

## Capabilities

| Resource | Sync                                                          | Provision |
| -------- | ------------------------------------------------------------- | --------- |
| Users    | <Icon icon="square-check" iconType="solid" color="#c937ae" /> |           |

The connector reads the users in your Kustomer organization — your agents,
admins, and machine (automation) accounts. Each user's permission roles are
carried on their profile, so you get visibility into who holds administrative
access. Machine accounts sync as service accounts so they are easy to tell
apart from people. The connector is read-only.

## Gather Kustomer credentials

<Note>
  You need an administrator in Kustomer to create an API key with permission
  to read users.
</Note>

<Steps>
  <Step>
    Sign in to Kustomer as an administrator.
  </Step>

  <Step>
    Open **Settings** > **Security** > **API Keys**.
  </Step>

  <Step>
    Add a new API key and give it a role that can read your organization's
    users (an admin-tier role). Copy the key when it is shown — Kustomer only
    displays it once.
  </Step>
</Steps>

## Configure the Kustomer connector

<Tabs>
  <Tab title="Cloud-hosted">
    Follow these instructions to use a built-in, no-code connector hosted by C1.

    <Steps>
      <Step>
        In C1, navigate to **Integrations** > **Connectors** and click **Add connector**.
      </Step>

      <Step>
        Search for **Kustomer** and click **Add**.
      </Step>

      <Step>
        Choose how to set up the new Kustomer connector.
      </Step>

      <Step>
        Set the owner for this connector.
      </Step>

      <Step>
        Click **Next**.
      </Step>

      <Step>
        Find the **Settings** area of the page and click **Edit**.
      </Step>

      <Step>
        Enter the Kustomer credentials:

        * **Kustomer API key**: the API key you created in Kustomer.
        * **API base URL** (optional): leave this blank to use Kustomer's
          standard cloud. Set it only if your organization is on a region- or
          org-specific Kustomer host.
      </Step>

      <Step>
        Click **Save**.
      </Step>

      <Step>
        The connector's label changes to **Syncing**, followed by **Connected**. You can view the logs to ensure that information is syncing.
      </Step>
    </Steps>

    **Done.** Your Kustomer connector is now pulling access data into C1.
  </Tab>

  <Tab title="Self-hosted">
    Follow these instructions to run the Kustomer connector in your own
    environment.

    <Steps>
      <Step>
        Create a secret for the Kustomer API key.
      </Step>

      <Step>
        Configure the connector environment variables:

        * **BATON\_KUSTOMER\_API\_KEY**: the API key you created in Kustomer.
        * **BATON\_BASE\_URL** (optional): the Kustomer API origin, with no
          trailing slash. Leave it unset to use the standard cloud
          (`https://api.kustomerapp.com`); set it only for a region- or
          org-specific Kustomer host.
      </Step>

      <Step>
        Deploy the connector using your standard self-hosted connector process.
      </Step>
    </Steps>

    **Done.** Your Kustomer connector is now pulling access data into C1.
  </Tab>
</Tabs>