> ## Documentation Index
> Fetch the complete documentation index at: https://conductorone-docs-mcp-bridge-private-server.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up a Countly connector

> C1 provides identity governance for Countly. Integrate your Countly instance with C1 for unified visibility and governance over user access.

C1 provides identity governance for Countly. Integrate your Countly
instance with C1 for unified visibility and governance over the dashboard
users in your apps.

## Capabilities

| Resource | Sync                                                          | Provision |
| -------- | ------------------------------------------------------------- | --------- |
| Users    | <Icon icon="square-check" iconType="solid" color="#c937ae" /> |           |
| Apps     | <Icon icon="square-check" iconType="solid" color="#c937ae" /> |           |

The connector syncs every Countly dashboard user and every app, and the
per-app admin and user access each member holds. Global administrators are
surfaced as a user attribute and granted admin on every app.

## Gather Countly credentials

<Warning>
  The connector requires the API key of a Countly **global administrator**.
  A key belonging to an app admin or a regular user is rejected, because the
  endpoints the connector reads are restricted to global admins.
</Warning>

<Steps>
  <Step>
    Sign in to your Countly dashboard with a global administrator account.
  </Step>

  <Step>
    Open the account menu and go to **Account Settings**. Copy the **API
    key** shown for the account. This is the value the connector uses to
    authenticate.
  </Step>

  <Step>
    Note your dashboard URL. For Countly Cloud this is your per-tenant
    subdomain, for example `https://your-tenant.count.ly`. For a
    self-hosted Community or Enterprise install it is your own host, for
    example `https://countly.example.com`.
  </Step>
</Steps>

## Configure the Countly connector

<Tabs>
  <Tab title="Cloud-hosted">
    Follow these instructions to use a built-in, no-code connector hosted by C1.

    <Steps>
      <Step>
        In C1, navigate to **Integrations** > **Connectors** and click **Add connector**.
      </Step>

      <Step>
        Search for **Countly** and click **Add**.
      </Step>

      <Step>
        Choose how to set up the new Countly connector.
      </Step>

      <Step>
        Set the owner for this connector.
      </Step>

      <Step>
        Click **Next**.
      </Step>

      <Step>
        Find the **Settings** area of the page and click **Edit**.
      </Step>

      <Step>
        Enter the Countly credentials:

        * **Base URL**: Your Countly dashboard origin, for example
          `https://your-tenant.count.ly` (Cloud) or
          `https://countly.example.com` (self-hosted). No trailing slash.
        * **API key**: The API key of a Countly global administrator,
          from **Account Settings**.
      </Step>

      <Step>
        Click **Save**.
      </Step>

      <Step>
        The connector's label changes to **Syncing**, followed by **Connected**. You can view the logs to ensure that information is syncing.
      </Step>
    </Steps>

    **Done.** Your Countly connector is now pulling access data into C1.
  </Tab>

  <Tab title="Self-hosted">
    Follow these instructions to run the Countly connector in your own
    environment.

    <Steps>
      <Step>
        Create secrets for the Countly base URL and global-administrator
        API key.
      </Step>

      <Step>
        Configure the connector with:

        * **Base URL**: Your Countly dashboard origin (Cloud subdomain or
          self-hosted host), with no trailing slash.
        * **API key**: The API key of a Countly global administrator.
      </Step>

      <Step>
        Deploy the connector using your standard self-hosted connector process.
      </Step>
    </Steps>

    **Done.** Your Countly connector is now pulling access data into C1.
  </Tab>
</Tabs>